The Truffle Farm is located at 844 Mole Creek Road, Needles TAS 7304 (corner of Askrigg Lane/Mole Creek Road). We recommend that you enter this whole address into either Apple or Google maps. Please be aware that there is another truffle farm called Truffles of Tasmania in the same area. Their signage can often cause confusion and lead people to go to the wrong place; please ignore their signage.  Our farm is located 8mins South-West of Deloraine and you will find us on the right-hand side of the road, OR if you are driving from the opposite direction, we are located 12mins East of Mole Creek and our farm will be on the left-hand side of the road. You will also see our distinctive signage (The Truffle Farm) with the gold dog logo. Please drive down Askrigg Lane and follow the signs into the carpark area; we ask that you check in with staff at the Farmgate shop so that we know you have arrived for your tour.

If you have any accessibility requirements, please reach out to us before your tour so that we can assist you. We have many accommodations that can be implemented to make your visit an enjoyable experience. This may include guests who identify as neuro-diverse, guests with mobility requirements, or guests with dietary requirements.  Our complete Accessibility Guide is located here.

The weather in Tasmania can change often and quickly, sometimes with 4 seasons in one day! We are an all-weather experience and your tour will be held outside. Please come prepared for the outdoors and dress appropriately, in accordance with the weather. We have large umbrellas onsite just in case, but you do need to take responsibility for dressing appropriately for the weather and for keeping yourself warm. We will be based in an open shed for your lunch experience (This is out of the wind, and we have overhead heaters if it is cool so you can warm up).  You will receive a confirmation text the day before your tour and your host will notify you of any weather concerns that you may need to dress appropriately for. Flat, closed-in shoes that are comfortable to walk in are required.  You will be asked to put disposable shoe coverings over your shoes whilst in the Truffiere for bio-security reasons and these fit best over closed shoes. 

Our full cancellation and rescheduling policy is available on our website. In summary: Guests are welcome to reschedule their tour up to 24 hours prior to the original scheduled tour time.  A new confirmation email will be sent to guests to advise of any updates. Guests are welcome to cancel their tour up to 24 hours prior to the scheduled tour time; guests will receive a full refund of the booking costs in this circumstance, and refunds will be processed via the same method in which guests paid for the booking. Unfortunately, should guests fail to provide cancellation notice to us within 24 hours prior to the scheduled tour time, guests will not be offered a full refund, and 50% of the booking fee will be kept as a payment to cover pre-arranged catering and staff costs. In the event of a no-show, we regret that no refund will be offered to guests. We agree, in good faith, to hold places for our guests through the booking process.  Should any guest fail to show up for a tour due to their error, mistake or omission, then no refund will be offered.  We often have an active guest waitlist who would be happy to take your place should they be given the opportunity to do so. By not advising us, or communicating your intentions, you prevent us from offering your place to others and covering our pre-arranged catering and staff costs. *As a small business we appreciate your understanding with these terms.

Our dogs are trained to do a specialised job.  They are friendly and not dangerous, and they are very familiar with being around guests. They do get excited to welcome guests and will then rest peacefully around the tour shed both before and after the hunting component is complete. Our dogs are a vital and essential part of our operation and our tours. They will be free roaming for the duration of all our tours and we consider it your responsibility to ensure you (and any of your children) are comfortable and happy with this setting as we have guests who are in attendance for the dog experience, and it is unfair to take this away from them. If your child is not managing with the dogs onsite it is your responsibility to manage this, as our dogs cannot be removed from the situation.

Our menu is 100% vegetarian.  We also cater for different dietary needs ie Gluten free, Dairy free and Vegan.  Our refreshments include a selection of Tasmanian wines and beers and a selection of non-alcoholic beverages. If you have further questions regarding our menu, please reach out to us at hello@thetrufflefarmtasmania.com.au

After your truffle tour, you can purchase our products and fresh truffle if you wish, at the Tour Shed site. Alternatively, you can also purchase our products and fresh truffle (in season) at our farmgate shop. Our Farmgate shop is located onsite at 844 Mole Creek Rd, Needles, and is open between the hours of 10:00am and 4:00pm every day.  At the Farmgate shop, visitors can learn about truffles, sample and purchase our gourmet truffle products, purchase Truffle Farm merchandise and enjoy our decadent fresh truffle ice cream.

We aim to be Covid/Health safe at the farm and we follow all government requirements and guidelines as and when advised. If activated, these requirements and guidelines will need to be respected and maintained during your visit. If you experience any flu-like symptoms, we ask that you do not attend your tour experience. If you wake up on the day of your scheduled experience with flu-like symptoms, please contact us directly to discuss rescheduling your experience for another day.

Our tours operate throughout the whole year, however in our truffle season, December – September, we have truffles that are ready to be harvested.  Truffles are a natural product, and we cannot guarantee how many we will find on your truffle tour. We endeavour to do our best to ensure that a member from each booking party has the opportunity to dig up a truffle, but this is something we cannot guarantee. Please be mindful of this with your booking and with your expectations on the day of your truffle hunting. Out-of-season tours are available during October and November and you can find more information about this here.

As a part of your booking, you will receive communication from us in the form of text messages (SMS, MMS, or WhatsApp) or emails.  This is for operational purposes and includes but is not limited to pre-tour directions, and a post-tour feedback opportunity.  We respect your right to privacy and will not disclose your personal information to any third parties.

You can find more frequently asked questions here.

Please contact us on 0437 849 283 or hello@thetrufflefarmtasmania.com.au.